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You can browse our questions by category below. If you don’t see the answer you’re looking for send us an email (firstname.lastname@example.org), and we will reply ASAP.
Why should I choose America’s Professor?
- AP gives you the knowledge you need to pass your insurance licensing exam and prepare for a successful career.
- AP teaches everything you need to know using easy to follow online videos lectures, not skimpy tutorials.
- You talk to a real person when calling customer service.
- AP doesn’t try to up-sell you every step of the way – the textbook, shipping and the review questions are all part of the deal.
- Complete the course at your own pace in the comfort of your own home.
- Get started right now with downloadable chapter printouts (textbooks arrive 2-5 days via US Postal Service Priority Mail).
- Need more time to complete your course? Not a problem! We give you as many free extensions you need to get through your licensing exam.
- Our instructors will answer your questions and provide assistance every step of the way.
Still not sure? View a demo and see part of a real America’s Professor course, or read our testimonials.
Can I use my iPhone, iPad or Android device to complete a course?
The answer is yes! By default our courses are designed to be completed on a desktop computer but you can complete them using a mobile device. Please let us know if you have any questions.
I want to get my insurance license. How do I get started?
You need to check with your state’s insurance department to see if there are any insurance pre-licensing requirements before you take the licensing test. Some states do not have a pre-licensing course requirement, but some do. Those states that do require a course typically have a list of approved courses that meet a certain hour and education requirement. Make sure that if you are taking this course to fulfill your state’s pre-licensing requirement that America’s Professor is on their list of approved courses (you can also give us a call to verify). If you have already fulfilled your state’s insurance pre-licensing requirements by taking a different course and only wish to take our course as “test prep” then that’s okay too. We have many students who use our practice exams and/or course videos purely as supplemental material for their other course.
While most students live in states that do not require any type of insurance pre-licensing education, states that do require pre-licensing education make education providers go through an approval process. We will continue to go through this process state-by-state so please check back time-to-time to see if we have added any new courses for your state.
After you have finished our pre-licensing course (scoring at least 90% on your review quizzes) it is recommended that you take the big exam, provided by your state’s insurance license provider, as soon as possible. Don’t get this test confused with our course’s final exam. We recommend calling them and setting up your exam time over the phone. We will go over this information in more depth in our insurance courses.
What is America’s Professor’s guarantee?
Our goal is for your educational experience to be a positive one! If you are dissatisfied with your pre-licensing course, please let us know as soon as possible. We will make it right. If you are unable to pass the exam within your course subscription time send us an email or give us a call at 1-800-870-3130 and we will extend your subscription until you pass, for free.
We are committed to getting you through the insurance licensing exam! If you haven’t started your course and return the book unmarked in new condition, we will provide a full refund. *Refunds will be credited to the original payment method.
How will America’s Professor use my information?
What system requirements do I need to take your course?
Do we offer payment plans?
Sorry, but our payment system doesn’t allow payment plans or split payments.
Course Related Questions
How do I login to my course?
You can access your course by clicking the green student login button at the top right of the screen. Then log in with the username and password sent to your email after purchasing your course.
How do I get a course extension?
We give free extensions to students who have purchased full courses (not practice exams) with initial 45-day access subscriptions until they have passed their exam. Simply let us know by either using our contact form or giving us a call at 1-800-870-3130. Typical extension are for 30 days or until your exam date.
What if I forgot my password?
Go to your login page and click Forgot Password.
Will your course satisfy my state’s pre-licensing education requirement?
Those states that do require a prelicensing course typically have a list of approved courses that meet a certain hour and education requirement. Make sure that if you are taking this course to fulfill your state’s prelicensing requirement that America’s Professor is on their list of approved courses (which is on your state’s website).
We will do our best to keep the course descriptions up-to-date on whether they do or do not have a prelicensing requirement but you still need to check with your state’s website to confirm.
How do I know if I can run AP courses from my home computer?
I forgot my password!
Go to your login page and click Forgot Password.