1-800-870-3130

FAQs

Why should I choose an America’s Professor (AP) Pre-Licensing Course?

  • AP gives you the knowledge you need to pass your insurance licensing exam and prepare for a successful career.
  • AP is the only provider who teaches everything you need to know using easy to follow online videos lectures, not skimpy tutorials.
  • You talk to a real person when calling customer service.
  • AP doesn’t try to up-sell you every step of the way – the textbook, shipping and the review questions are all part of the deal.
  • Complete the course at your own pace in the comfort of your own home.
  • Get started right now with downloadable chapter printouts (textbooks arrive 2-5 days via Priority Mail).
  • Need more time to complete your course? Not a problem! We give you as many free extensions you need to get through your licensing exam.
  • Our instructors will answer your questions and provide assistance every step of the way.

Still not sure? View a demo and see part of a real America’s Professor course, or read our testimonials.


 

Can I use my iPhone, iPad or Android device to complete a course?

The answer is yes! By default our courses are designed to be completed on a desktop computer but you can complete them using a mobile device. Please let us know if you have any questions.


 

I want to get my insurance license to sell insurance. How do I get started?

You need to check with your state’s insurance department to see if there are any insurance pre-licensing requirements before you take the big test. Some states do not have a pre-licensing course requirement, but some do. Those states that do require a course typically have a list of approved courses that meet a certain hour and education requirement. Make sure that if you are taking this course to fulfill your state’s pre-licensing requirement that America’s Professor is on their list of approved courses (you can also give us a call to verify). If you have already fulfilled your state’s insurance pre-licensing requirements by taking a different course and only wish to take our course as “test prep” then that’s okay too. We have many students who use our practice exams and/or course videos purely as supplemental material for their other course.

While most students live in states that do not require any type of insurance pre-licensing education, states that do require pre-licensing education make education providers go through an approval process. We will continue to go through this process state-by-state so please check back time-to-time to see if we have added any new courses for your state.

After you have finished our pre-licensing course (scoring at least 90% on your review quizzes) it is recommended that you take the big exam, provided by your state’s insurance license provider, as soon as possible. Don’t get this test confused with our course’s final exam. We recommend calling them and setting up your exam time over the phone. We will go over this information in more depth in our insurance courses.


 

What is America’s Professor’s guarantee?

Our goal is for your educational experience to be a positive one! If you are dissatisfied with your pre-licensing course, please let us know as soon as possible. We will make it right. If you are unable to pass the exam within your course subscription time send us an email or give us a call at 1-800-870-3130 and we will extend your subscription until you pass, for free.

We are committed to getting you through the insurance licensing exam!If you haven’t started your course and return the book unmarked in new condition, we will provide a full refund. *Refunds will be credited to the original payment method.


 

Didn’t pass your insurance licensing exam the first time using our course?

Send us a copy of your failed exam scores by email (info@americasprofessor.com) or by fax (1-406-549-8560) and we will help diagnose your needs.We are committed to getting you through the insurance licensing exam!


 

How will America’s Professor use my information?

We won’t share any of your personal information with anyone. Please also read our terms of use/Legal Stuff.


 

What system requirements do I need to take your course?

  • If you pass the Online System Check tests then you’re good!
  • High speed internet connection (check demo to see how videos load). If you do not have a fast internet connection our videos will take longer to load.
  • Adobe Reader – Free Download (To view the online textbook).

 

What are your terms of use?

America’s Professor and The University of Montana are committed to protecting your privacy and keeping your information secure. We will not share your information with any third parties, unless you specifically ask us to.

For example, we will share minimal information with a state regulatory agency so you can receive credit for completing your education requirement.

America’s Professor stores your information in a secure and controlled location. Credit card information is processed by a reputable payment processing provider and is always encrypted for your protection.

We use cookies to customize your experience on our website and within our courses. We also use cookies to analyze website traffic and utilization for our own feedback and information. We do ask that you enable cookies when using our courses.

All America’s Professor website content, course content, books, and other course materials are copyrighted materials. Any unauthorized duplication is prohibited. America’s Professor is a trademark of America’s Professor, LLC. All rights reserved.

When you sign up for a course, you will be notified of the course expiration date. We reserve the right to send you occasional progress reports or user notifications via e-mail while you are enrolled as a student. We may also send you occasional special offers or news via e-mail. If you tell us to stop sending you these types of e-mails, we will gladly stop as soon as possible.

America’s Professor offers our courses and other information contained within this website on an “As Is” basis. America’s Professor shall not be liable for any damages arising out of the use of this site or its contents.

By using our site, you agree to these terms.


 

How do I login to my course?

You can access your course by clicking the green student login button at the top right of the screen. Then log in with the username and password sent to your email after purchasing your course.


 

How do I get a course extension?

We give free extensions to students who have purchased full courses (not practice exams). Simply let us know by either using our contact form or giving us a call at 1-800-870-3130.


 

What if I forgot my password?

Go to your login page and click Forgot Password.


 

Will your course satisfy my state’s prelicensing education requirement?

Those states that do require a prelicensing course typically have a list of approved courses that meet a certain hour and education requirement. Make sure that if you are taking this course to fulfill your state’s prelicensing requirement that America’s Professor is on their list of approved courses (which is on your state’s website).

We will do our best to keep the course descriptions up-to-date on whether they do or do not have a prelicensing requirement but you still need to check with your state’s website to confirm.


 

How do I know if I can run AP courses from my home computer?

  • If you pass the Online System Check tests then you’re good!
  • High speed internet connection (check demo to see how videos load). If you do not have a fast internet connection our videos will take longer to load.
  • Adobe Reader – Free Download (To view the online textbook).

 

I forgot my password!

Go to your login page and click Forgot Password.

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